Online civic services provided by CITY ISLAMABAD App have brought massive increase in revenues collected by the Excise and Taxation Department Islamabad. The information was disclosed in a tweet by National Information Technology Board (NITB). According to NITB, an increase of around 80% has been observed in the income of Excise and Taxation department after the deployment of CITY ISLAMABAD APP. It is pertinent to mention that the App is developed by the NITB. In year 2020-21, a total of Rs. 11.2 Billion were collected through the App which is a manifestation of its effectiveness and acceptability of the people toward the use of digital technologies.
Besides the increase in revenue, the App is facilitating the citizens in getting services through digital means at the doorstep. Currently, CITY ISLAMABAD APP is offering over 30 different services which fall in six major categories that include:
- ICT Services
- e-Police
- Excise & Taxation
- CDA / MCI
- Notifications
- Utility Bills
In particular, the following services are being offered
ICT Services
- Domicile
- IDP
- Arm License
- Court Cases
- Fard
- Report a violation
- CNIC
- Passport
e-Police Services
- All incidents
- Accidents
- Kidnapping
- Harassment
- Missing
- Robbery
- Corruption
- Maps
- Character Certificate
- Police Certificate
- Book Appointment
- Driving License
Excise & Taxation
- Vehicle registration
- Vehicle transfer
- Verify vehicle
- Token tax
- Smart card status
- Fee calculator
CDA / MCI
- Birth certificate
- Death certificate
- Water billing
- Property tax
CITY Guide
- Emergency
- Metrobus
- Hospitals
- Hotels and restaurants
- Public places
- Events
Utility Bills
- IESCO
- SUI Northern Gas
- PTCL
The app helps citizens from avoid hassle, struggle, and stress with one-click access to all the vital public services and departments in the capital city which one could not even imagine a few years back. Like many other IT projects of NITB, CITY ISLAMABAD APP is another successful venture where we can expect more integrated services in future.
